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Welcome To Our Family

At the core of everything we do is a team that operates with integrity, professionalism, and a shared sense of purpose. We are a group of individuals with distinct strengths, working together to serve our clients with precision and care.​ We view ourselves not just as coworkers, but as a connected team aligned by values, committed to excellence, and driven by mutual respect. Our culture is built on trust, accountability, and the belief that the best results come when we work together.

Our Core Values

Collective Accountability

 

​We operate with a shared sense of ownership. Every client interaction, every task completed, and every decision made reflects on all of us. This mindset fosters a culture where excellence is expected, not enforced, and where team members actively support each other to uphold our standards.

Cross-Functional Strength

 

Our team is uniquely built with a range of personal and commercial insurance expertise, from client relations to operations and strategy, permitting a diverse set of personalized insurance solutions that are grounded in trust. 

Consistent Communication

 

We prioritize clear and timely communication, ensuring alignment across every stage of our work, creating an environment where feedback is welcomed, concerns are addressed quickly, and transparency is normalized.

Meet The Team

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Brandon Amacker

Brandon@Insurems.com

Manager, Customer Operations and Quality

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Vaughn Mims

Vaughn@Insurems.com

Manager, Customer Operations and Quality

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Amy Eggleston

Amy@Insurems.com

Team Lead, Accounting and Operational Quality

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Rachel More

Rachel@Insurems.com

Team Lead, Commercial Lines Operations and Quality

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Jennifer Brantley

Jennifer@Insurems.com

Team Lead, Personal Lines Operations and Quality

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Trisha Richter

Trisha@Insurems.com

Account Manager, Personal Lines

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Natalie Leach

Natalie@Insurems.com

Account Manager, Personal Lines

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Greg Mangum

Greg@Insurems.com

Account Manager, Commercial Lines

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Shaquita Bell

Shaquita@Insurems.com

Consumer Relations Coordinator

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Amber Wheeler

Amber@Insurems.com

Consumer Relations Coordinator

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Ahna Niswander

Ahna@Insurems.com

Consumer Relations Coordinator

See what our clients have to say

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